Privacy Policy

Who we are

Spear Removals Ltd is the data controller for personal data collected through this website and customer booking journeys. Contact us at bookings@spearremovals.co.uk or 07851 313910 for data requests.

What we collect

• Contact details, addresses, booking requirements, and uploaded job notes/photos.
• Quote and payment journey details, including deposit and invoice metadata.
• Technical data such as analytics identifiers where consent is provided.

How we use personal data

• To provide quotes, schedule services, deliver jobs, and support customers.
• To meet legal obligations, including waste transfer and financial record keeping.
• To improve service operations and marketing performance (consent-based where required).

Cookie and tracking choices

We use a consent banner with three choices: essential only, analytics, or full analytics + marketing consent. Essential cookies keep the site secure and operational. Optional cookies are only enabled after your selection.

You can revisit your choice by clearing browser storage for this site or contacting support to request tracking opt-out guidance.

Data retention and rights

We retain customer records only for as long as needed to deliver services, operate the business, and comply with legal duties. You can request access, correction, deletion, restriction, portability, or objection by emailing bookings@spearremovals.co.uk.

Open legal copy items

Final legal sign-off is still required for exact retention schedules, international transfer wording, and supervisory authority complaint instructions. Replace this block with solicitor-approved text before final publication.